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Employment Type: Full-Time
  • Lancaster County
Program/Department: School-Based Mental Health Outpatient Services


We are searching for a Support Staff member to join our team in the School Based Outpatient Program, at a busy Outpatient Clinic! You will perform clerical and administrative functions in order to drive company success. This is a 40 hour per week, full-time position, Monday through Friday, 8 am – 4 pm, with no weekend hours required.


  • Processing Intakes
  • Tracking client data
  • Creating client charts
  • Filing
  • Performing all other office tasks, as assigned


  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills
  • Proficient using Excel
  • Bilingual (Spanish & English) preferred, but not required

Education Requirements: Must have a High School Diploma or equivalent.

Clearances: (Prospective employee must have the following clearances before servicing clients.) 1. PA State Child Abuse Clearance (Upon hire, before working with clients, and every year thereafter) 2. Pennsylvania State Criminal Background Check (Upon hire, before working with clients, and every year thereafter) 3. FBI Clearance.

Benefits: T.W. Ponessa & Associates Counseling Services, Inc. offers a competitive Employee Benefit Package to all eligible employees after 90 days of full-time employment, including Health Insurance, Dental and Vision Coverage, and additional Voluntary Benefits. Part-time employees are also eligible to enroll in Dental, Vision, and Voluntary Benefit plans, after 90 days of part-time employment, working a minimum of 15 hours/per week. In addition, employees have access to use the discounts provided in the Employee Perks Reward Program, including tuition discounts.

Join our team as we continue to help people back into the swing of life!

How to Apply for Employment

Interested applicants should submit the following documents:

Please email your coverletter and resume to: or mail/fax to:
TW Ponessa & Associates Counseling Services, Inc.
410 N. Prince St.
Lancaster, PA 17603
(717) 735-1901

Send questions to: